Fv 77 Privacy Policy – Your Data Is Safe With Us

Fv 77 is a responsible online gaming platform serving users in Bangladesh and internationally. We believe that safeguarding users' personal data is the most fundamental obligation of any trusted platform.

This Privacy Policy explains what data fv 77 collects, why it collects it, how it is used, and what your rights are. It applies to fv 77's website, mobile app, and all associated services.

This Privacy Policy complies with international data protection law (GDPR) and applicable local regulations. By using fv 77's services, you agree to this Privacy Policy.

• This policy is available in English and Bengali. In case of any conflict, the English version shall prevail.
• If this policy changes, this page will be updated and you will be notified by email.
• For any questions, reach us at support@fv77.im.

Fv 77 only collects the information needed to deliver its services. We do not collect excessive or unnecessary data.

Fv 77 collects information in several ways. You have the right to know about each method.

• Directly from you: Information you provide through registration forms, KYC verification, payment forms, and support chat.
• Automatically: Through cookies, log files, and tracking technologies when you use our platform.
• From Third Parties: Information received from payment providers, identity verification agencies, and fraud prevention services.
• From public sources: From government registrations or public records where required by law.

We never collect data from your social media accounts without your consent.

Fv 77 uses your data solely for specific, legitimate purposes. We never misuse the information we collect.

• Account Management: To manage the registration, login, and account verification processes.
• Service Delivery: To deliver all core services, including gaming, betting, deposits, and withdrawals.
• Security Assurance: To prevent fraud, account hacking, and money laundering.
• Legal Compliance: To maintain compliance with AML, KYC, and gaming licensing regulations.
• Responsible Gaming: To monitor your gaming behavior and detect and prevent problem gambling.
• Service Improvement: For analytics and research to improve the platform experience.
• Contact: To send important account updates, transaction confirmations, and policy change notifications.
• Promotions: To send you personalized offers and bonus updates, with your consent.

Fv 77 never sells your personal data. However, limited information may be shared with trusted partners in certain circumstances.

• Payment Providers: Limited financial information necessary to process transactions.
• Identity Verification Services: To meet KYC legal requirements.
• Technology Service Providers: Servers and cloud providers that support the operation of the platform.
• Legal Authorities: When required by court order or a legal investigation.
• Gaming Regulatory Authorities: For licensing obligations and audits.

All third-party partners are contractually required to meet fv 77's privacy standards. They may not use your data for their own purposes.

Fv 77 uses cookies and similar technologies to enhance your experience and maintain platform security.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the platform.

Fv 77 does not retain your data beyond what is necessary. Retention periods are determined by the type of data.

• Account Information: For a minimum of 5 years during and after account closure (as required by law).
• Transaction Records: 7 years (financial regulatory obligations).
• KYC Documents: 5 years after account closure.
• Gaming Logs: 3 years (for Responsible Gaming and dispute resolution purposes).
• Support Conversations: 2 years.
• Technical Logs: 90 days.

Data is securely deleted or anonymized once the designated retention period expires.

As an fv 77 user, you have the following rights over your own data. Contact support@fv77.im to exercise any of them.

• Right to Know: You can request to know what personal information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain circumstances, you may request that the use of your data be restricted.
• Right to Data Portability: You can receive your data in a portable format (CSV/JSON).
• Right to Object: You may opt out of marketing communications at any time.
• Right to Withdraw Consent: You may withdraw your consent to data processing at any time.

Fv 77 is strictly for users aged 18 and above. We do not knowingly collect or store any data from minors.

• Age verification is mandatory at the time of registration.
• If a user is identified as a minor, their account will be suspended immediately.
• Data collected will be securely deleted following account closure.

Fv 77 may update this Privacy Policy as needed. You will be notified by email before any significant changes take effect, and the revised date will be reflected on this page.

• Continued use of the service after any changes will be considered acceptance of the updated policy.
• For any questions about this policy: support@fv77.im
• Direct contact with the Data Protection Officer: dpo@fv77.im